Pro Membership

Frequently Asked Questions

• > When will I receive my first LEGO sets?
We pack and ship your order as quickly as possible, typically within 3-5 business days.
• > How often can I get new LEGO sets?
Standard Pro Memberships receive new Lego sets every 60 days. Pro Express Memberships receive new Lego sets every 30 days. Remember to return your previous sets so we can ship your next order.
• > How many LEGO sets can I get at once?
It's your choice! Each plan gives you a shipment value. You decide if you'd like to get one or more big sets, or up to 5 LEGO sets.
• > How do I ship LEGO sets back?
When you're done, disassemble the sets keeping each set separate. Place sets, instructions, and minifigs in their respective bags in the shipping box. Affix the free return label, and send it on its way.
• > What happens if I lose pieces?
It helps our team (and the next builder) if you return all pieces. But if a few go missing, we have tons of spares! We replace standard missing pieces (up to 10 for small sets, 20 for larger sets) free of charge. Minifigs and highly specialized pieces are replaced at market cost.
• > What if the set I receive is missing pieces?
We triple-check every set before shipping. However, mistakes do happen and sometimes pieces get lost. Just let us know what is missing and we will send those pieces to you.
• > How long can I keep each set?
With NetBricks Pro and Pro Express Memberships, you can keep each set as long as you want! Depending on your plan, your shipments are scheduled every 30 or 60 days. If you keep an order longer, your next shipment will be sent when your previous sets are returned.
• > What if I have additional questions?
Check out our FAQs, or click the help button. We're here to help.