Unlimited

Frequently Asked Questions

• > When will I receive my first LEGO set?
We pack and ship your order as quickly as possible, typically within 3-5 business days.
• > How many LEGO sets can I get at once with NetBricks Unlimited?
NetBricks Unlimited is designed to send one set at a time. When you are done, ship the set back to us. Your next set will ship as soon as we process your returned set.
• > How do I ship the LEGO set back?
When you're done, disassemble the set and place the pieces in their bags and pack inside the shipping box. Remember to include the minifigs and instructions. Affix the free return label, and send it on its way.
• > What happens if I lose pieces?
It helps our team (and the next builder) if you return all pieces. But if a few go missing, we have tons of spares! We replace standard missing pieces (up to 10 for small sets, 20 for larger sets) free of charge. Minifigs and highly specialized pieces are replaced at market cost.
• > What if the set I receive is missing pieces?
We triple-check every set before shipping. However, mistakes do happen and sometimes pieces get lost. Just let us know what is missing and we will send those pieces to you.
• > How long can I keep each set?
With NetBricks Unlimited, you can keep each set as long as you want! Remember that another set will ship to you as soon as we process your return. Keep a favorite set for a few months, or return quickly to get more shipments during your membership.
• > What if I have additional questions?
Check out our FAQs, or click the help button. We're here to help.